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Wildtouch Whole Sale Jewellery UK
 

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FAST AND RELIABLE


We pride ourselves on our fast and reliable delivery service.

We aim at a next day delivery service within the UK if products are in stock.

For orders within UK there is a £10.00 carriage charge on parcels over 2kgs and any orders of £350.00 & over are carriage paid.


Information

About Us

Wildtouch / Sterling K Ltd (trading as WILDTOUCH) are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Wildtouch / Sterling K Ltd company number is: 6259731 and our VAT number is: 909 2750 15

Wildtouch / Sterling K Ltd is based in the United Kingdom, should you need to contact us by post please use the following address;

Wildtouch / Sterling K Ltd
Studio 399
The Custard Factory
Birmingham
West Midlands
B9 4AA
United Kingdom

Phone: 0121 772 3170

Email: sales@wildtouch.co.uk
Making A Purchase

Making a purchase could not be easier. Just browse our store, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.

All prices are shown on the Website in £ sterling (GBP). All payments which will include all taxes, delivery, shipping and handling fees must be made via Paypal, cheque or by bank transfer and only cards accepted by Paypal can make payments.

All other currencies will be converted to GBP (£ Sterling) and you will be liable for any exchange rate charges made by your card provider.

Other ways to place an order:

ORDER BY TELEPHONE:
Phone: - 0121 772 3170 (Local Rate Call) or Mobile: 07961 177 252 / 07817 750 392

Open 9am - 6pm Monday to Friday. Saturday, Sunday & Bank Holidays (If urgent - Please Contact Kiran on the Mobile)

ORDER BY FAX:
0121 772 3170 - Fax your order together with your name, address & Phone number.

ORDER BY EMAIL:
kiran@wildtouch.co.uk | tina@wildtouch.co.uk | sales@verveuk.com

ORDER BY POST:
Post your order to us at the address shown below. Please include your name, address and order details, together with Phone number.
Sterling K Ltd, Unit 339, The Custard Factory, Gibb Street, Digbeth, Birmingham, B9 4AA
Shipping And Handling

FAST & RELAIBLE DELIVERY
We pride ourselves on our fast and reliable delivery service. We aim at a next day delivery service within the UK if products are in stock. As we Hand make most of the products ourselves, product delivery time may vary. (Please enquire on the time of delivery if required.) We use signed for delivery service, so our parcels can always be tracked.

UNITED KINGDOM

For orders within UK there is a £10.00 carriage charge on parcels, any orders over £350.00 over are carriage paid.
If you require any more information on delivery of goods, please contact us for economical delivery rates.


EUROPE and REST OF THE WORLD

International Airmail is charged at £20.00

IF YOU DO NOT CHOOSE A DELIVERY ZONE YOU WILL BE CHARGED A STANDARD RATE OF £20.00 (so make sure you check one!)
Delivery Schedule

We will normally send your order in 1 business day, at busy times of the year this can take longer. Please note that international orders are generally received in 10 - 14 days.
Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges

All UK customers are charged VAT at a rate of 17.5%

Our VAT number is: 909 2750 15
Credit Card Security

All credit card details are taken through Paypal which provides the highest online security available.
Guarantee

In the unlikely event that an item is delivered faulty, it must be notified to us within 7 days of delivery.

Goods must be returned within 7 days for credit or replacement. Products will be replaced prior to delivery or if it is clear that there was a manufacturing fault.

Items that have been mistreated or damaged through wear or tear cannot be replaced.


Product Prices

Wildtouch tries to keep the prices at a satisfactory level, where we are sure that our customers make the most profit available to them.

Wildtouch prices do not include VAT. And we do not charge VAT as yet, however there will be a VAT charge in the near future.

Wildtouch prices are subject to change without notice and orders will be invoiced at current prices at the time that the order is placed.


Specification

Any pictures of products or descriptions of colours, sizes, styles, etc… are given in good faith.

All of our products are handmade using natural semi precious stones and therefore may vary in size, shape and colour.

An alternate product may be supplied if a specific product in unavailable, unless specified otherwise by the customer.
Reaching Us

If you need to reach us, please email us at kiran@wildtouch.co.uk or by calling our customer services number on 0121 772 3170. Our customer service number is available between 9am and 6pm Monday to Friday. If no-one is available to take your call please leave a message and we will respond to your call as soon as possible.
Privacy Policy

Wildtouch / Sterling K Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy

Wildtouch / Sterling K Ltd is committed to providing the best customer service available. In the unlikely event that an item is delivered faulty, it must be notified to us within 7 days of delivery.

Goods must be returned within 7 days for credit or replacement. Products will be replaced prior to delivery or if it is clear that there was a manufacturing fault.

Items that have been mistreated or damaged through wear or tear cannot be replaced.

 

 

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